About Time

Hillcrest 1429 University Avenue
San Diego, CA 92103

Time Zone

Grossmont Center Mall 5500 Grossmont Center Drive • Suite 335 La Mesa, CA 91942

About Time

  • Hillcrest
  • Monday — Friday : 10am — 6pm
  • Saturday : 10am — 4pm
  • Sunday : Closed

Time Zone

  • Grossmont Center Mall
  • Monday — Friday : 10am — 6pm
  • Saturday : 9am — 6pm
  • Sunday : Closed

Prior to shipping us your watch, it is important that we have communicated by phone or by email regarding the type of service(s) and we are aware that you will be sending us your watch. Please fill out & send us the estimate form and we will contact you shortly.

Please follow the instructions below to assure safe, timely and accountable shipping of your timepiece watch:

  • Print, fill out, and include the Form with specific information about the problem with your watch, such as crystal watch repair, watch battery replacement, etc.
  • Pack your watch securely in padded wrapping materials (for protection against shock) in a sturdy box sealed with tape. For security, please do not use the gift box your watch came in as it may be damaged in shipping or in handling.
  • The U.S. Postal Service is one of the safest and most economical ways for you to ship your watch. You may also ship your watch for repair using UPS, FED EX or any shipping service you wish.
  • Please make sure to properly insure your watch. Insurance with USPS is very reasonable. Unless otherwise requested your watch will be shipped back to you insured through the USPS free of charge. We will call and email you to confirm that we have received your watch within 24 hours.

Please send your watch for repair or service to either of our convenient locations:

About Time

Hillcrest 1429 University Avenue
San Diego, CA 92103

Time Zone

Grossmont Center Mall 5500 Grossmont Center Drive • Suite 335 La Mesa, CA 91942

All watch orders placed on this website will be shipped free of charge.

Sales tax is automatically added to orders billed to residents in California. After entering your billing and shipping information, you will be given an opportunity to view your total purchase before entering your Credit Card information.

We accept all major credit cards.

All batteries replaced by us should last at least a year or more. Anything less than that means that your watch may have a circuit or movement problem and servicing will be needed.

Most mechanical watches require servicing every 18 months to 4 years. Other mechanical watches between 3 to 5 years. Quartz watches should be serviced every 2 to 3 years.

Most watch battery replacements can be done while you wait. Other minor repairs may take a couple days, and most watch Services will be completed in 2-3 weeks. We will ensure that your repair is prompt and completed with the highest level of standards that you have come to expect from us.

All watches that we service carry a one year warranty on work performed. Parts subject to normal wear such as crystals, straps, etc. are not covered under warranty. We use Genuine Rolex™, Tag and Omega replacement parts. One exception would be on vintage watches where original parts are no longer available. Warranty void if watch is misused, abused or opened by someone other than us - water damage.

Estimates for most watch and clock repairs are provided free of charge. Again, if you have any other questions or concerns on a watch and clock repair please feel free to contact us.

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